Jeffery T. Vincent

5248 Via Serena Place

Sierra Vista, AZ  85635

(520) 227-4145

E-mail: jeff_vincent312@yahoo.com

 

SUMMARY OF QUALIFICATIONS

 

DHS SECRET Security Clearance.  Managed 10 off-site area maintenance technicians responsible for maintaining CCTV camera systems for Homeland Security.  Two years 24/7 Help Desk Supervisory experience.  Ten years of Installation & Testing of Structured Cabling System with Category 6 for Voice and Data.  Seventeen years experience in data center operations in the healthcare industry. 

 

EDUCATION AND CERTIFICATION

 

Education

Temple University, Elementary Education, (22 credits)

West Chester University, Elementary Education, (26 credits)

Montgomery County Community College, (12 credits)

 

Training

·  Pursuing Security Plus Certification

·  Certified through CBP in Tower Climbing with experience in installations up to 150 feet

·  CFOT (Certified Fiber Optics Technician)

·  AMAG Symmetry video and software, (access control, CCTV)

·  SQL Server High Availability, Shared Medical Systems

·  Multichannel Communications Equipment Operator Course (31M) - US Army

·  Primary Leadership Development Course, U.S. Army

·  Basic Noncommissioned Officer Course, U.S. Army Reserves

 

CAREER EXPERIENCE

 

Sentrillion, Sierra Vista, AZ

January 2010 – October 2016

 

October 2014 – October 2016

Field Maintenance (North) Supervisor

·  Managed 10 off-site area maintenance technicians located along the northern border of the United States in support of CCTV camera systems at Land Border Ports of Entry. 

·  Performed remote administration & troubleshooting of digital video recorders, client workstations, and network switches in support of Homeland Security CCTV systems nationwide.

·  Experienced with maintaining Active Directory user, group, and computer accounts for Customs & Border Protection enterprise network.

·  Administrator for Nationwide Operations Resource Management System (NORMS) software.

 

October 2013– October 2014

Field Maintenance (East) Supervisor & Help Desk Supervisor

·  Managed 6 off-site area maintenance technicians located along the northern border of the United States in support of CCTV camera systems at Land Border Ports of Entries.

·  Provided technical assistance and support to customers, Help Desk Technicians, Area Maintenance Technicians, and Installation Operations Personnel for all Sentrillion contracts.

·  Directly supervised & trained 5 Help Desk Technicians and conducted subordinate performance reviews.

 

August 2011 – October 2013

Team Lead – Installation

·  Supervision of installation technicians assembling, disassembling, and installing video and data communication lines and hardware, computer systems, and security and surveillance systems maintaining 100% completion within a given timeframe.

·  Excellent ability to quickly process work orders, instructions, schedules, formulas, processing charts, schematics, wire diagrams, blueprints, and technical drawings using MS Visio.

·  Certified through CBP in Tower Climbing. Installation of IP cameras, wireless Ethernet bridges on CBP radio towers up to 150 feet.

·  Installation, prepping, and splicing Fiber Optic Cabling in ISP and OSP environments. High level of experience in the troubleshooting of Fiber Optic transceivers/receivers.

 

September 2010 – August 2011

Installation Level 3

·  Supported the installation, maintenance, testing, diagnosis, and repair of various computer, network, electronic security systems, surveillance, access control systems, and associated equipment.

·  Configuration of computers to associate with a network such as IP address, Gateways, Subnets, DNS settings, Join Active Directory.

 

January 2010 – September 2010

Installation Level 2

·  Installed, tested, troubleshot, repaired, replaced, or adjusted electronic equipment, components, or systems to include conduit, raceways, cable trays, junction boxes, panels, enclosures, low voltage circuits, and related hardware. 

·  Provided senior-level expertise to other team members as a subject matter expert in these tasks; confirm operational status and functionality of all installations.

 

Keymasters LLC, Sierra Vista, AZ

October2003 - July 2009

Senior Security Specialist/Locksmith

·  Designed and installed Amag CAC, HID and biometric access control systems at various locations to include Fort Huachuca, Apache Nitrogen Products, and SSVEC.

·  Designed and installed IP networked and analog surveillance systems to include storage to DVR, NVR, NAS and window based servers.

·  Experience installing and terminating voice and data cable.

·         Installed, maintained and troubleshot new and existing equipment according to blueprints and Bill of Material.

·         Analyzed and repaired surveillance and access control systems using multimeters, cable testers, laptops with software analytics and common sense.

·         Planned, designed, analyzed, implemented and tested AMAG access control (CAC, Mifare, HID) CCTV and intrusion detection systems.

 

Westech, Fort Huachuca, AZ

April 2004 - May 2005 (subcontractor)

UAV Videographer and Electronic Countermeasure Evaluator Tester

·  Videotaped UAV’s in flight; edited and transferred footage to DVD.

·  Supported the U.S. Army Electronic Proving Grounds (EPG) and the Electronic Counter Measure Device (ECMD) team in the testing of electronic counter measure (ECM) systems designed to defeat improvised explosive devices (IED) detonated by Radio-Frequency (RF) control.

 

Siemens Medical Solutions (formerly Shared Medical Solutions), Malvern, PA

May 1986 – September 2003

 

May 2001 – September 2003

SQL Database & Batch Support Technical Specialist

·  Supported 62,000 users. 

·  Active Directory - basic knowledge related to user accounts. Created accounts, reset passwords, changed passwords and disabled accounts.

·  Apache Webserver

            Administrator for all clients accessing multiple databases within HDXpress. 2nd level support related to inquiry submission and automated batch file processing.

            Team member responsible for creating web architecture for HDXpress’s first secure integrated eligibility service website.

            Troubleshot issues within SQL atmosphere related to transaction problems for clients. Ran batch jobs to update client databases, stopped and started services..

·  Servers - Installed, configured and maintained servers using Windows NT and 2000 server.  Executed disaster recovery procedures when a server failed, including loading operating system and loading data from stored tape drives. All servers used were “desktop” models for rapid redeployment.

·  Performed XML data reduction to isolate failure points for production systems..

·  5+ years experience in basic local area networking (LAN/WAN).

·  24/7 On call rotation with VPN access to solve mission critical issues.

 

May 1986 – May-2001

Microfiche Production Supervisor

·  Supervised daily production of over 100,000 pages of microfiche on 13 Mekel 560XL Fiche machines with a team of seven.

 

Senior Inspection Supervisor

·  Supervised a team of nine in the daily production of over 250,000 client statements using 5 VarioPrint 5000 printers. 

·  Responsible for inspecting and shipping all client data (paper, microfiche, digital media) with HIPPA sensitive information.

 

Statement Processing Supervisor

·  Supervised daily production of over 250,000 client statements using 3 BÖWE Quattro processors and 3 Bell & Howell 6 Station Mailstar 500 with a crew of seven.

·  Maintained a department 99.92% efficiency rating.

 

October 1985 –October 1988

United States Army Reserves – Northeast Philadelphia

54B-Chemical Operations Instructor

            Responsible for training USAR units in PA and NJ in chemical warfare defense.

 

October 1982 – October 1985

United States Army - West Germany & Fort Bragg, NC

Multichannel Communications 31M

            Installed, operated, and troubleshot multichannel line-of-site and tropospheric scatter communications systems, antennas and associated equipment.